Privacy policy
N-FUSE Sports alongside any group companies (“we” “us” “our”) are committed to protecting and respecting your privacy. Please take time to read the following carefully to understand our views and practices in regard to your personal data and how we as a company will treat it. This particular policy explains when and why we collect your personal information, how we use this information, the conditions under which we may disclose it to others and finally how we guarantee its security. We rightly so are able to update this privacy policy at any given time, and any changes we make will be updated on this page. We will notify you if there are any changes to this policy that affect how we collect, store process your personal information and data. If we would prefer to use your previously collected personal data for different purposes than those we made you aware of at the time of collection, then we will provide you with notice. We may process your personal information without your consent where required by applicable law or regulation.
If you wish to ask any questions regarding this policy then please send by email to the address: info@n-fusesports.com.
Who we are
N-FUSE Sports is a UK based sports nutrition brand focussed on the development of premium, high performing sports nutrition products for use during endurance sports and activities. A brand that has created a range of products that have been developed by former athletes and formulated by sports nutritionists.
When do we collect information from you?
When completing forms on our website we may collect and process certain patches of personal data. This will include personal data that you provide at the time of registering to use the N-FUSE site, asking us to contact you about products and services, making a purchase, entering competitions or signing up to our mailing list/newsletter.
N-FUSE Sports may collect and process your personal data whenever you provide information to us, when reporting an issue with our site, making a complaint about our products or services, making an enquiry or contacting us for any other reason. If you choose to contact us, then we may keep a record of that communication. We may also collect and process your personal information when you visit our website for areas such as traffic data, location data, etc.
What type of information is collected from you?
Personal data and information we may collect may include you name, address, email address, information about your devices, its operating system and IP addresses for reason of fraud protection. When placing an order with us we may have to share your personal data with third party organisations such as delivery service organisations and payment providers to help provide a smooth process during the delivery of goods that you have purchased from us. Suppliers of N-FUSE will have data collected such as email addresses and telephone numbers for contact purposes about goods/services ordered by you.
How is your information used?
Your marketing choices
You are given the option to opt in to receiving information from us about insights, new products launches, offers and other information. When you choose to register with us via our ‘sign up to our newsletter’ option then you have agreed to receiving this information. You have an option to remove yourself from this information by unsubscribing at any time.
We may also use your data for key areas such as:
- Processing an order you have made;
- Deal with entries in to a competition we may launch;
- Feedback on products or services.
- Notify you if our site has been updated or improved.
Retention periods
We hold your personal information on our systems for as long as we need for us to process and fulfil orders made by yourself. If we see you have not been active on our site or purchased our products over a long period of time then we will remove your personal information.
Who has access to your information?
N-FUSE Sports will not sell your information to third party organisations. We will only provide information to third parties such as delivery services to help fulfil and deliver your order. We would not share your personal information with third parry organisations for marketing purposes, unless we have permission from yourself. We will ask you for your permission if we was to partner with a third party brand for a competition. When entering the competition you will be asked to opt in however this is not compulsory. You are able to unsubscribe from any third party emails at any time.
You personal information may be disclosed to third party organisations for the legitimate interests that follow:
- To staff members to provide the correct services and information to you;
- To affiliated entities to allow support for internal administration;
- IT software providers that host the N-FUSE website and store data on our behalf;
- Lawyers, bankers and insurers who provide us with consultancy, banking, legal, insurance and accounting services;
- Organisations and authorities that require reporting of processing activities in certain circumstances such as HM Revenue and Customs;
- Third parties who may decide to sell, transfer or merge parts of our business or assets. Alternatively, we may decide to seek to acquire the businesses or merge with them. If we was to sell our business to new owners then they may use your personal information. However, this personal data will only be used as set out in this privacy policy. If there are changes to the privacy policy by the new owners then you will be notified about the changes.
Personal date may be given to services such as the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share this personal information to ensure we comply with any legal obligation, or in order to enforce our websites terms and conditions and other agreements; or to protect our rights, property, or safety of our customers and others. This will include exchanging information with other organisations for the reason of fraud protection and credit risk reduction.
How you can access and update your personal information
When you change your email address or other important information it is important to us that we have an updated version. We would not want to send important information to an outdated email address. Therefore, we ask that if you have any changes to your information that you please update them in your account on our website. Failing this please contact us via email: info@n-fusesports,com.
Profilling
When we believe it is necessary we may analyse your personal information to create a profile of your interests and preferences. This will be so that we can contact you with relevant information. We may also make use of additional information about you when it is available from external sources to improve efficiency. As well as this we may use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
Like other websites, the N-FUSE website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your device and stored on that device to allow the website to recognise you when you visit. This will not identify you as an individual. However, it will collect statistical data about your browsing actions and patterns. Cookies are used on this shopping website to keep track of the products added to your shopping cart and in some cases may be used to store other details if we was to have an option for you to tick ‘remember me’.
Data collected by this site is used to:
- Take and fulfil customer orders.
- Administer and enhance the site and service.
- Only disclose information to third parties for goods delivery purposes.
Links to other websites
The N-FUSE website may contain links to other websites run by other organisations. This privacy policy applies to only our website, therefore we advise you to when using other websites linked with ours to read their own privacy policy as it may differentiate from ours. We cannot take responsibility for the privacy policy and practices of other organisations websites despite the link between themselves and us. Alongside this if you have linked to our site from a third party site then we cannot b responsible for the privacy policies and practices of the owners of that third party website. Therefore we advise you to check the privacy policy of that site.
16 or under
We take care in protecting the privacy of children that are aged 16 or under the age of 16. We ask if this age category fits you then please get your parents/guardians permission before you provide us with your personal information.